Case Study: technology services success story
We regularly restore from Unitrends backup for our clients. Our customers are exceptionally happy with their recovery times.
The Challenge
This IT admin’s daily challenge is supporting a wide array of data centers with deployments ranging from a single virtual machine (VM) host to large-scale enterprise environments. “Since we are a complete solutions provider, we find ourselves in vastly different environments day to day,” he says. In addition to supporting a broad set of hardware and technologies, the company has to provide their customers with a variety of price points to meet different business models.
“[Despite having different budgets,] all our customers understand that data is the lifeblood of their company’s operations.”
To find a business continuity offering to meet this wide range of requirements, this IT admin headed to the lab. He tested offerings from Veritas (formerly Symantec Backup Exec) and Veeam but Unitrends came out on top. The other solutions he tested could not match the broad range of assets Unitrends could protect and did not provide all-in-one, Linux-hardened backup with built-in ransomware detection.
Follow Up
This IT admin reports, “We regularly restore from Unitrends backup for our clients. Our customers are exceptionally happy with their recovery times.” He believes the two primary benefits he receives from Unitrends is “ease in operation and fast recovery times.” He also appreciates the user interface and the rich set of features available to Unitrends users. “It shouldn’t take a genius to restore from backup.”
“Our customers are exceptionally happy with their recovery times.”
It shouldn’t take a genius to restore from backup.
anonymous success story
This is an anonymous success story about a midsize IT solutions provider in southern Florida. This company supports a large number of organizations. Rather than limiting their customers to a fixed set of hardware and services, the IT solutions provider prides itself in listening to their customer’s needs and finding the best technologies to meet that specific IT challenge. The senior systems analyst, interviewed in this story, describes his job as “ensuring the overall health of his client’s IT systems, whatever they may be.”
Learn MoreUnitrends Solution for anonymous success story
Protected Environment
- Bare metal servers
- Highly virtualized servers
- Wide variety of storage and networking
Benefits
- Bare metal restores
- Easy virtualized restores
- Ransomware protection
- Remote monitoring
"Cost and versatility the application comes in two forms an appliance or Virtual Appliance (aka install as a VM). Each has its advantage and disadvantages."
"Firstly I like that once we got it configured initially, we hardly had to touch it. The backup schedules run regularly and send email reports to confirm they are done. Secondly the user interface is intuitive and easy to use."
"I think the best has been the support. The few times we have had issues or questions, we've been able to get someone local to the United States and have no problems with the answers given."