G2 Summer 2024 Report: Unitrends Ranked a DRaaS Leader
In the modern business landscape, unplanned downtime is a significant threat that can disrupt operations, damage reputations and result in considerable financial losses. Whether caused by network or connectivity issues, IT system failures, software-related glitches, power outages or cyberattacks, unplanned downtime poses a risk that no organization can afford to ignore. This is where disaster recovery (DR) becomes indispensable.
For many organizations, the cost of downtime is measured in thousands, if not millions, of dollars per hour. Additionally, the longer it takes to recover, the more significant the impact on the business, making a swift and effective response essential.
Unitrends offers a dependable way to keep your business running smoothly during disasters. Our Disaster Recovery-as-a-Service (DRaaS) solutions take the hassle out of disaster recovery, ensuring your critical workloads stay protected from threats with ease. Plus, it’s much more affordable than setting up and managing your own off-site disaster recovery.
We’re honored that Unitrends has been recognized as a leader in disaster recovery for the fourth year in a row. A big thank you to our customers for sharing their honest reviews and helping us achieve the top spot in backup and DRaaS in the G2 Summer 2024 Mid-Market Grid® Report.
In this article, we dive into the customer insights that set Unitrends apart as a true industry leader.
What is the G2 Disaster Recovery-as-a-Service Grid report?
G2 Grid® reports provide credible and comprehensive assessments of the software market, representing authentic perspectives of real software users. Instead of relying on the subjective opinion of a single analyst, G2 provides a transparent and data-driven evaluation of DRaaS solutions. G2’s ratings are generated through advanced algorithms, utilizing genuine reviews from actual G2 users and data sourced from online platforms and social networks. This ensures that G2 provides unbiased, user-focused insights that you can rely on for your software decisions.
For a solution to be featured in the DRaaS Grid report, it must meet specific criteria:
- Offer failover capabilities for cloud computing environments
- Provide third-party configuration and management
- Ensure all data is stored externally and off-site
- Operate on a pay-per-use model
The G2 Summer 2024 Grid® Report is based on data collected from March 2024 to June 2024, offering the most up-to-date insights into the performance of DRaaS solutions.
What our customers had to say
We’re proud to share the voices of those who know our products best — our customers. Here’s a glimpse into their experiences and why they choose Unitrends for their disaster recovery needs.
Our customers love that Unitrends:
Meets requirements
Unitrends provides one screen and one purpose-built solution to secure, defend and recover data no matter where it lives. Nine out of 10 users expressed satisfaction with how Unitrends consistently meets their needs.
“Unitrends Cloud and Disaster Recovery-as-a-Service (DRaaS) is a dependable platform integrated with Unitrends. While it is helpful that other services allow targeted backup, it is nice to have it all under one roof and available for them to help monitor.” — Mitchell M., IT Network Manager
Offers exceptional ease of use
Our solutions’ robust automation capabilities, combined with a dedicated team of cloud experts, make hybrid cloud data protection seamless and effortless. Nearly nine out of 10 users appreciated the ease of use of our solutions.
“I inherited a Unitrends backup system at my current job. It was very intuitive to pick up and manage. Their support staff has always been on point whenever I needed help or ran into issues.” — G2 User in Research
Maintains a high quality of support
Our team of U.S.-based support ninjas have your back 24/7/365. Nine out of 10 users said they value the high quality of our support.
“Support has been very responsive when needed, and deployment was as simple as installing the agent, pairing it with the appliance, configuring the SLA and letting the automated processes take over from there.” — Jason P.
Some of our customers’ favorite features include:
On-premises recovery
Unitrends offers flexible options to recover data when and where you need it the most. Nine out of 10 users said they love our on-premises recovery feature.
“One of the things that sets Unitrends apart from other backup solutions is its ability to perform instant recovery of individual files or entire systems. With Unitrends, we can quickly recover what we need and get back to work without any downtime.” — Kenneth W., Senior Engineering Manager
Replication
Nine out of 10 users said they are impressed with our replication capabilities, which enable them to easily integrate a Unitrends appliance with the Unitrends Cloud for seamless hot copy replication.
“Moving to the Unitrends appliance seems to be far more efficient for both retention of on-premises backups, and the fact that off-site/cloud backups are retained on a year-retention basis means no need to manage that storage.” — G2 User in Information Technology and Services
Local management
Our UniView portal provides a single screen to manage all your backups in minutes per day. Nine out of 10 users appreciated the convenience of local management.
“Unitrends has a simple interface and powerful backup and recovery options.” — G2 User in Manufacturing
Improve resilience with your trusted leader in disaster recovery
Being ranked as a leader in disaster recovery for four consecutive years is more than just an achievement; it’s a testament to the strong community of customers who believe in our product and are consistently willing to share their feedback. This recognition reflects our ongoing commitment to not just meeting but also exceeding our customers’ expectations.
Maintaining our leader status for four years straight reflects our customers’ trust and satisfaction with our product. At Unitrends, we prioritize listening to our customers, understanding their needs and continuously improving our solutions based on their insights. In Q2 2024, we introduced powerful new features to boost your data backup and disaster recovery capabilities, including just-in-time user provisioning, VMware asset and policy management, hot copy job management and instant recovery on-box controls. But we aren’t stopping there — exciting updates are on the way, including Hyper-V backup policy management and asset hierarchy visualization in UniView.
Read our Q3 2024 Innovation Update blog to learn more about these features.
Unitrends backup and disaster recovery solutions keep your critical data secure and accessible wherever it lives — on-premises, in the cloud, within SaaS applications or on your mobile workforce’s endpoints. Our intelligent solutions simplify data backup and recovery, offering robust protection against ransomware, data loss and downtime. With powerful automation and smart features, our backup and DR solutions reduce IT workload, allowing your team to accomplish more in less time.
But don’t just take our word for it — see for yourself. Take a quick product tour to experience how Unitrends makes data backup and disaster recovery effortless.
