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SUCCESS Stories

Learn why IT professionals choose Unitrends Backup, Replication, and Disaster Recovery Solutions

AGA Marvel

AGA Marvel

Prior to AGA Marvel’s relocation, the company’s backup solution consisted of two separate tape drives used in conjunction with two separate servers. Due to data and network growth, the backup systems’ capacities were insufficient and it was nearly impossible to fully recover data. AGA Marvel needed an inexpensive, all-in-one backup solution. Mike Wilson, AGA Marvel’s Network Manager, analyzed alternate backup solutions. Wilson first considered using Dell hardware with Acronis backup software. The second backup option used an Internet-based remote backup service that charged monthly fees. However, the high-cost solutions did not offer an easy-to-manage, all-in-one data protection.

Thank you for your interest in AGA Marvel


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Manufacturing 


Air Zoo

Air Zoo

The Air Zoo had all it could take with old tape backup solutions. With a need for protecting a larger and growing database of software from accounting records, ticketing and retail systems and its artifact database, tape systems were continuously failing to meet the company’s standards. Not only did The Air Zoo’s tape backups lack data storage space to protect the required software, but the tapes were also inefficient and constantly failing.

Thank you for your interest in Air Zoo


Last Updated: 06/15/2013
Categories: Software Success Stories Recovery-Series Hospitality Recreation 


AJM Framers

AJM Framers

AJM Framers was using an ARCserve backup solution to protect its mission critical data, but the backup was creating several burdens for the company. With an unreliable, limiting solution and no ability to perform a full and quick system recovery, AJM Framers’ IT specialist knew the high maintenance backup would not sustain much longer in the company’s environment. “It was tiring pulling tapes in and out, and the amount of data was growing,” Brad Schulte, IT director, AJM Framers said.

Thank you for your interest in AJM Framers


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series 


Alan Ritchey, Inc.

Alan Ritchey, Inc.

In 2007, Alan Ritchey, Inc. decided to replace its existing tape backup system with something faster and more reliable. The company ran a risk of losing critical data or having the company’s day-to-day operations affected if a server crashed or a disaster occurred without a whole system recovery solution in place. Alan Ritchey, Inc. required a solution. The solution needed to support off-site data storage in case of a network failure. The company also wanted to receive support and ongoing updates for the backup appliance.

Thank you for your interest in Alan Ritchey, Inc.


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Manufacturing 


Altarum Institute

Altarum Institute

With a widespread network of remote offices throughout the U.S., managing and securing each of the locations’ data was a complicated and challenging task. Kenny Moore, Altarum’s IT Specialist, had originally been using Symantec to back up the offices’ data. However, the lengthy backup time, unreliability and added cost of shipping physical backup tapes to a secure off-site location proved to be insufficient in meeting Moore’s backup needs. Eventually, this escalating cost, in addition to declining support from Symantec, became too cumbersome to maintain the product, and Moore decided to begin the search for an alternative backup solution.

Thank you for your interest in Altarum Institute


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Non-Profit 


American Advantage Insurance

American Advantage Insurance

For a company that specializes in providing customers’ ease of mind, American Advantage’s IT department could not put themselves at ease with their existing data backup solution, Backup Exec. David Lando, IT director at American Advantage, had to confront everyday issues of troubleshooting backup errors, complex recoveries of deleted data and unresponsive support. To add to that, it was time consuming trying to help the remote offices with their backup issues because of reoccurring, unexpected problems. This was a clear problem for American Advantage, a company that fully relies on the fluidity to share information across the scattered offices.

Thank you for your interest in American Advantage Insurance


Last Updated: 06/15/2013
Categories: Cloud Success Stories Recovery-Series Insurance 


Arrowhead Dental Lab

Arrowhead Dental Lab

In a fast-paced medical production facility dependent on data systems, IT director Matthew Cook, must prepare his data center for anything. Cook was under pressure to find a backup solution that would keep him ahead of the game to help the facility run as smoothly and efficiently as possible. “This is especially critical because we ship everything next day early delivery. A case that doesn’t ship means there is a doctor with a patient in the chair that won’t be getting his case,” Cook said. In order to be prepared for any interruptions during the process, Cook needed to be able to backup information within a strictly specified window. To add, he also wanted unified reporting to monitor the status of all backups and detect any issues as soon as they occurred. With the company’s strict criteria for backups, reliability was also a main concern for Cook.

Thank you for your interest in Arrowhead Dental Lab


Blue Ridge School District

Blue Ridge School District

Like all schools with a growing dependence on its data center, Blue Ridge is no exception to the vital need for quick, reliable and inexpensive data protection. The school has mission-critical data of student information, transportation system, health records, cafeteria point of sales, network storage and more. Blue Ridge School District’s Assistant Director of Information Systems Mike Stewart experienced an array of problems while attempting to back up mission-critical data within the schools’ data center using Backup Exec. The backup solution had unreliable restores of data and too many crashes without the capability to restore the bare metal. Among those problems, unsatisfying results did not measure up to the high costs.

Thank you for your interest in Blue Ridge School District


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Education 


BPI Information Systems

BPI Information Systems

In 2005, BPI Information Systems realized that companies of all sizes need to protect their valuable business systems and data with full-featured, cost-effective backup solutions. The company wanted to offer an easy-to-use quick backup and recovery solution that utilized both local and remote backups. The solution needed to provide rapid recovery and whole system restoration across numerous operating systems, including Windows, Novell, VMware and Linux platforms. It also needed to afford automatic vaulting capabilities to allow the transfer of backups to an off-site location for an affordable disaster preparedness solution.

Thank you for your interest in BPI Information Systems


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Technology Reseller 


Calverley Supply Co Inc

Calverley Supply Co Inc

Calverley Supply Co. was using Backup Exec and an IBM-powered internal drive to back up its AIX, Windows and Novell environments. Terrie Turella, IT specialist at Calverley Supply, did not want to continue on with a risky tape backup, and the multiple tape solutions required to protect different environments were a burden on the IT department. “I did not find many options that protected our type of environment, and I knew tape backups were unreliable,” Turella said. Without a dependable disaster recovery solution in place, Calverley ran the risk of losing critical data used for everyday operations. When searching for a reliable backup and recovery solution, Turella struggled to find a cost-effective solution capable of protecting a heterogeneous environment.

Thank you for your interest in Calverley Supply Co Inc


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Wholesale 


Catholic Diocese of Baton Rouge

Catholic Diocese of Baton Rouge

Since 2007, Kevin Littrell has been in charge of running the computer systems for the departments at The Catholic Diocese of Baton Rouge. As the network infrastructure began to rapidly grow, Littrell started having difficulty with the inflexibility of the organization’s primary solution, Backup Exec. “If a backup was queued and didn’t complete no other backups would start until I noticed and fixed the issue,” Littrell said. Along with an inefficient solution, the agent renewal process was a painful task for Littrell to manage. ““When a department would ask us to stand up a new server we would have to buy an agent and maintain it on a separate renewal schedule” All the problems the organization was experiencing with Backup Exec, combined with the large system that Littrell was having to uphold led them to the decision to look into other possible solutions that were more affordable and efficient for the organizations environment.

Thank you for your interest in Catholic Diocese of Baton Rouge


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Non-Profit 


City of Goose Creek

City of Goose Creek

The City of Goose Creek has a vital need to protect sensitive data, while keeping it secure, accessible across multiple locations as well as quick to recover. Finding this type of protection was the major challenge for Ryan Byrd, IT Director for the City of Goose Creek, who was relying on Zenith to handle the City’s data backup and restoration. Multiple times, Byrd was worried whether his data was backing up successfully. Along with that, he had a concern about the declining support service quality, which prompted him to look for an alternative data protection solution.

Thank you for your interest in City of Goose Creek


Last Updated: 06/15/2013
Categories: Cloud Success Stories Recovery-Series Unitrends Cloud Backup Government 


CSA Transportation

CSA Transportation

When Baltazar Palha assumed the responsibility for backing up CSA’s computer network, he had some concerns. The existing Windows-based backup solution had very limited functionality, and a lack of centralized management features meant monitoring the system was difficult. More importantly, the lack of any bare metal backup and recovery capabilities meant that in the event of a server failure, recovery of critical services could take weeks. “We were also planning to move some of our servers to a virtualized environment,” Palha said. “We needed to find a solution that could protect both physical and virtual servers, and one that would allow us to recover existing backups to either platform as needed.” As the majority of CSA’s data and applications are located in its Toronto office, any disruption to those centralized resources could affect the ability of all the other locations across North America to carry out the company’s day-to-day activities while waiting for systems to be recovered from backup in Toronto.

Thank you for your interest in CSA Transportation


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Transportation 


Databank Business Services, Inc

Databank Business Services, Inc

Too many of Databank’s customers dealt with labor- intensive and hands-on maintenance of their backups. They also were experiencing slow and unreliable backups of mission-critical data. These pain points prompted Databank to find a solution that could offer improved data protection security. “Tape couldn’t provide the time to recovery our customers needed, so it was time to start thinking about disk-based backup solutions,” Cameron Sauce, Operations Manager, Databank said. For Databank’s customers, electronic document retrieval was also a major pain point as backups could not be validated nor files quickly recovered. As a result, businesses and employees lost productivity. “Customers need access to documents quickly, whether they need the files for auditing, compliance or other business use,” Sauce said.

Thank you for your interest in Databank Business Services, Inc


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Technology Reseller 


Fortech IT Solutions

Fortech IT Solutions

Fortech IT Solutions has been established for more than 10 years in providing effective IT solutions for a wide range of customer environments. However, Tim Chipman, owner of Fortech, faced challenges of finding a backup solution capable of effectively supporting his customers’ environments. “I’ve worked with a number of clients where competitors products are too complex and too difficult to manage,” Chipman said. “This complexity can reduce the reliability of the overall product and renders the whole thing quite useless in fact.” Chipman felt that the solutions were not fitting for his customer base, demanding something easy, robust and reliable. Chipman searched for those offerings and found an ideal all-in-one backup and disaster recovery solution with Unitrends, which met all of the VAR’s requirements.

Thank you for your interest in Fortech IT Solutions


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Technology Reseller 


Gillett School District

Gillett School District

Gillett was facing challenges of recovering files quickly and easily, and at times, had trouble recovering files at all. Tim Rysewyk, computer technician for Gillett School District, was worried that its unreliable backup solution would not only be problematic with slow backups, but he was also concerned the it would not protect the important operating systems for Gillett’s student and financial records. It was taking painstakingly long hours to recover files, and that’s if they were actually able to recover the files, which was often not the case. Making the switch was another concern for Rysewyk. He was aware of the difficulty in setting up new software, so he researched solutions that would make the transition easier. Backup Exec was on his shortlist, but did not meet his requirements when it came to ease of use, setup and reliability.

Thank you for your interest in Gillett School District


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Education 


Glenroy Inc.

Glenroy Inc.

Glenroy Inc. used Backup Exec and Retrospect, in addition to an external USB drive, as its form of data protection. Cyndi Shipshock, network adminstrator for Glenroy, not only had present concerns about the company’s multi-product solution for data protection, but was especially worrisome for future data security. Backups were quickly running out of space, and the lengthy time required to store information was a growing burden. The time-consuming backups were a small price to pay compared to the consuming issue of unreliable backups. Shipshock knew that if these backups continued failing, it could compromise the company’s committment to ensure unmatchable lead times for its customers.

Thank you for your interest in Glenroy Inc.


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Manufacturing 


Griffin-Spalding County Schools

Griffin-Spalding County Schools

After Hurricane Katrina devastated New Orleans, Griffin-Spalding County IT Director Rod Smith realized that his School System’s network was easily susceptible to permanent damage if the data center was to crash. He realized that if the district did not invest in a reliable backup and disaster recovery solution, the schools would be at high risk for never fully recovering their data infrastructure. He needed an all-in-one backup solution that could protect the current 37 servers and 1.2TB of data in addition to a solution that could support the growing data center. “We didn’t have the funds to do the same level of backup as a large enterprise corporation,” Smith said. But we had heard some positive things about bare metal recovery of entire servers, and we realized that Unitrends was a possible fit.”

Thank you for your interest in Griffin-Spalding County Schools


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Education 


Hebron Schools

Hebron Schools

Schools and Districts like Hebron have moved to a digital environment to manage student records, creating demand for protection of its mission-critical data center. Hebron School’s technology director John Lindemer was well aware of the importance of needing improved performance in data protection. Hebron was using a tape backup solution, which seemed to be causing more problems than preventing. Lindemer was frustrated with the slow backups and unreliable restores. “Many times tapes had stretched, went bad or the drive would not read the good tape because the drive itself was defective,” Lindemer said. Lindemer’s frustration mirrors several computer techs’ anxieties of dealing with unreliable tape backups. “I needed a solution that restores data when I need it and would not break down without warning,” Lindemer remarked.

Thank you for your interest in Hebron Schools


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Education 


Holmen School District

Holmen School District

Like all schools with a growing dependence on its data center, Holmen School District needed a quick, reliable and inexpensive data protection for its growing database. The District’s database included critical data, such as student information, financial records and health records, that was in jeopardy under the protection of Backup Exec’s solution. IT Specialist Matt Kalisz knew the School District needed a more reliable recovery solution for the District’s network.

Thank you for your interest in Holmen School District


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Education 


KBA North America

KBA North America

The Texas site’s data center became responsible for more servers supporting different software and storage architectures. KBA’s existing backup, which used Backup Exec software and LTO tape, was not scalable and could not support Unix systems. To avoid data loss either by human error or network crashes, KBA required a backup solution that provided whole system recovery capabilities. A Texas-based systems integrator and Unitrends’ partner, Network Performance, Inc. (NPI) proposed Unitrends as a solution.

Thank you for your interest in KBA North America


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Manufacturing 


Maryhaven Center of Hope

Maryhaven Center of Hope

With three main facilities and 30 off-site locations, Maryhaven needed a reliable, efficient backup and recovery solution to protect its widely-distributed IT infrastructure. If the network crashed, more than 1,000 employees would be unable to remotely access business-critical data and applications. Operations would cease until the network was recovered, which could take several hours or days to restore the heterogeneous environment using the existing tape solution. Patrick Velez, IT Manager at Maryhaven, wanted a new disk-to-disk solution that would reduce backup window times, have greater usability and provide reliable data recovery in case of a disaster. The new solution also needed vaulting capabilities so Velez could safeguard Maryhaven’s data against a regional disaster. It also needed to support the organization’s 10 Window servers, two Novel servers, one centric server and SQL database server.

Thank you for your interest in Maryhaven Center of Hope


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Health Care 


MBA HealthGroup

MBA HealthGroup

MBA HealthGroup was performing backups per server, and as the company grew, this backup method was turning into a tedious process. Brett Wilhelm, MBA’s system adminstrator, was concerned the solution could not sustain much longer with MBA’s data growth patterns. “Due to growth of our data protection requirements, it was necessary to move to a solution that offered centralization and consolidation,” Wilhelm said. Ideally, Wilhelm wanted a solution that would simplify his workload, which would require a method for centralized backup, recovery, archiving and support managed by one vendor in one solution. However, Wilhelm saw that a typical backup solution consisted of two distinctly separate components; software and hardware, so Wilhelm expected finding this ideal solution at the right price range would be nearly implausible.

Thank you for your interest in MBA HealthGroup


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Health Care 


McLean County

McLean County

McLean County was previously using Backup Exec for its source of backup and recovery. Problems of slow backups, reliability and high costs were preventing the county government from having a secure IT infrastructure. The backup solution’s unreliable and slow performance was reducing productivity for not only the county government’s IT department, but also affecting the daily operations in several of the county’s offices. “Our County had been facing increasingly long backup windows, as our Friday night full backup processes were beginning to extend into Monday mornings. System performance for our 24x7 operations (jail, 911 and remotely connected partners) had been lackluster during these times, adding to user frustration,” Craig Nelson, Director of Information Technologies, McLean County said.

Thank you for your interest in McLean County


Last Updated: 06/15/2013
Categories: Success Stories Recovery-Series Government 


Minnesota Counties

Minnesota Counties

In 2007, MCIS Network Administrator Patricia Lenoch decided it was time to replace the company’s tape solution with a more cost-effective, disk-based solution. Using NovaStor’s NovaNET backup software with tape media, Lenoch was tired of the ongoing maintenance required to perform backups. Lenoch wanted a secure solution that could provide whole system recovery. The new solution needed to be user-friendly and come with high-quality vendor support. While researching backup options, Lenoch looked into using a local backup services provider, but Lenoch preferred a solution that could be managed by the company’s staff. Lenoch turned to CPS Technology Solutions Inc., MCIS’ partner, for backup solution advice. CPS recommended its partner, Unitrends, as the best backup solution provider to fulfill MCIS’ requirements. Lenoch approved of Unitrends, since she “liked Unitrends’ emphasis on products for small to medium businesses and also Unitrends’ relationship with our partner, CPS.”

Thank you for your interest in Minnesota Counties


Last Updated: 06/15/2013
Categories: Hardware Success Stories Recovery-Series Government 


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